Sectors We Serve
WAACGN specializes in the following sectors:
- Business Analysis
- Consultancy
- Customer Support
- E-Commerce
- Healthcare
- HSE
- Marketing
- Oil & Gas
- Retail
- Sales
- IT & Telecom
- Media
Each of these sectors is critical to the modern economy, and WAACGN offers tailored solutions and expertise to help businesses thrive in these diverse fields.
Business Analysis
At WORLD ASSOCIATIONS AND CONGLOMERATES GROUP (WAACG), our business analysis services help organizations to optimize their business processes, increase efficiency, and enhance their bottom line. We offer a range of business analysis services, including process analysis, data analysis, performance metrics, and gap analysis. Our team of business analysts has a wealth of experience across multiple industries and are skilled in identifying areas for improvement and developing strategies to achieve organizational goals. Our business analysis services help organizations to make informed decisions, reduce risk, and drive growth.
WE HAVE RESOURCES THAT HAVE WORKED IN AND PROVIDED CONSULTANCY IN THE FOLLOWING AREAS:
- GATHERING BUSINESS REQUIREMENTS USING UML, PROCESS FLOWS AND USE CASES.
- MODELING AND MAPPING AS-IS AND TO-BE BUSINESS PROCESSES.
- ABILITY TO PROBE AND DRAW OUT BUSINESS REQUIREMENTS.
- TEAM COLLABORATION.
- COMMUNICATING COMPLEX CONCEPTS TO VARYING AUDIENCES
Consultancy
Our consultancy services provide organizations with the expertise and support they need to achieve their goals. Our consultancy team works closely with clients to understand their unique challenges and develop tailored solutions that address their specific needs. We offer consultancy services across a range of areas, including strategy development, organizational design, change management, project management, and performance improvement. Our consultancy services help organizations to enhance their performance, achieve operational excellence, and maximize their impact.
WE HAVE RESOURCES THAT HAVE PROVIDED CONSULTANCY IN THE FOLLOWING AREAS:
- BUSINESS ANALYSIS AND REQUIREMENTS DOCUMENTATION
- WORKFLOW DESIGN
- BUSINESS VALUE PROPOSITION & STRATEGY DEVELOPMENT
- PRODUCT DEVELOPMENT, MARKETING & SALES
- STAKEHOLDER AND ACCOUNT MANAGEMENT
- CHANGE MANAGEMENT
- CUSTOMIZATION AND INTEGRATION OF MIS SYSTEMS
- CRM
- BPM
- SHAREPOINT
- WEB-PORTALS
- BI\u2014 SSRS
- MS DYNAMICS GP-AX
- DATABASE MODELLING
- VENDOR MANAGEMENT
- ENTERPRISE LEVEL ANALYSIS
- GAP ANALYSIS
Customer Support
At WAACG, we understand that excellent customer support is essential for businesses to succeed. That's why we offer a range of customer support services that help organizations to deliver exceptional customer experiences. Our customer support services include customer service outsourcing, customer experience design, customer feedback management, and customer journey mapping. Our team of customer support specialists is dedicated to helping organizations to build lasting relationships with their customers and increase customer loyalty.
WE HAVE RESOURCES THAT HAVE WORKED IN AND PROVIDED CONSULTANCY IN THE FOLLOWING AREAS OF CUSTOMER SUPPORT:
- WEBSITE AND PORTAL DEVELOPMENT
- CRM SYSTEMS, CAMPAIGN MANAGEMENT, HELPDESK. SALES BILLING SYSTEM, MEMBERSHIP & AUTO-RENEWAL SYSTEMS
E-Commerce
E-commerce is a rapidly growing industry, and at WAACG, we help organizations to capitalize on this trend. Our e-commerce services include e-commerce strategy development, website design, payment gateway integration, and order fulfillment. We work with organizations to develop e-commerce solutions that meet their specific needs and help them to reach new customers and increase revenue. Our e-commerce services are designed to be flexible, scalable, and affordable, enabling organizations of all sizes to benefit from the growth of e-commerce.
WE HAVE RESOURCES THAT HAVE WORKED IN AND PROVIDED CONSULTANCY IN THE FOLLOWING AREAS:
- CONDUCTED RESEARCH AND ANALYSIS FOR WEB DEVELOPMENT AND DESIGN PROJECTS, SEARCH ENGINE OPTIMISATION RELATED ANALYSIS AS WELL AS BUSINESS ANALYSIS FOR DEVELOPING E-COMMERCE SOLUTIONS AND ONLINE PAYMENT GATEWAY.
- SYSTEMS ANALYSIS OF PRODUCTS INCLUDING PROJECT MANAGEMENT, ONLINE EDUCATION AND CONTENT MANAGEMENT SOFTWARE.
- SPEARHEADED SYSTEMS ANALYSIS ON PROJECTS INCLUDING CRM FOR BANKS AND HRM PROJECTS.
- CREATED USER DOCUMENTATION AND ASSISTED CAMPAIGN TEAMS TO SUPPORT POTENTIAL CLIENTS.
- DEVELOPED FUNCTIONAL SPECIFICATIONS FOR USE BY SYSTEM DEVELOPERS.
- WORKED ON RFPS AND CUSTOMER REQUIREMENTS ASSESSMENT FOR OFFSHORE CLIENT(USA).
Healthcare
At WAACG, we understand the unique challenges facing the healthcare industry. That's why we offer a range of healthcare services that help organizations to improve patient outcomes, reduce costs, and increase operational efficiency. Our healthcare services include healthcare IT solutions, healthcare consulting, healthcare data analytics, and healthcare staffing solutions. We work with healthcare organizations to develop solutions that are tailored to their needs and help them to achieve their goals.
WE HAVE RESOURCES THAT HAVE WORKED IN AND PROVIDED CONSULTANCY IN THE FOLLOWING AREAS:
- WORKED ON ELECTRONIC MEDICAL RECORDS AND HOSPITAL INFORMATION SYSTEMS
- WORKED ON CRM SUCH AS SUGAR AND MS DYNAMICS.
- WORKED ON MS DYNAMICS GP & AX INTERFACING AND ON SYSTEMS THAT EXTENSIVELY USE AN ERP.
- PREPARED SYSTEMS ANALYSIS DOCUMENTS AND PROPOSAL DOCUMENTS FOR CLIENTS WHILE WORKING WITH USERS FOR FORMULATING REQUIREMENTS. ASSISTED THE QUALITY ASSURANCE TEAM IN CONDUCTING USER ACCEPTANCE TESTING.
- IDENTIFIED, INVESTIGATED AND ANALYSED BUSINESS PROCESSES, PROCEDURES AND WORK PRACTICES AND INEFFICIENCIES WHILE RECOMMENDING OPTIMAL BUSINESS PRACTICES AND SYSTEM FUNCTIONALITY AND BEHAVIOUR.
- TASKED WITH USER AND TRAINING DOCUMENTATION AND DEVELOPING FUNCTIONAL SPECIFICATIONS FOR USE BY DEVELOPERS.
- CARRIED OUT CONTRACTS PREPARATION, SOLUTIONS ARCHITECTURE DESIGN USING SOLUTIONS SUCH AS MS GREAT PLAINS, AXAPTA, SHAREPOINT, CRM SUCH